Problem Statement:
A leading home inspection organization operating in the North American real estate industry currently faces challenges with its outdated mobile app, lacking modern features and advancements, which results in an antiquated user experience. This deficiency prevents competitiveness and leaves the company without a unique selling proposition (USP). Consequently, it struggles to attract and retain users seeking cutting-edge technology and comprehensive, up-to-date reports. Addressing these issues is crucial for enhancing the company’s market position and meeting customer needs.
Solution Overview:
The solutions include using the latest technology available and ensuring ease of integration with any third-party application. The NextGen mobile app leads innovation with two modules: Order Management and Report Writer. The Report Writer module is independently designed, uses a separate RDS managed database, and integrates seamlessly into various mobile applications. Its versatility allows for effortless embedding with minimal code changes, enhancing existing platforms. This enables home inspectors to capture data quickly without extensive reconfiguration, significantly improving the inspection process.
Tech Stack Leveraged:
The tech stack for the new mobile app includes React Native for cross-platform development, RDS managed DB for robust data handling, and Redux for efficient state management. Crash analytics is used for error logging, while the Report Writer module, designed as an independent SDK, integrates seamlessly with the app.
Benefits Delivered:
The improved app version offers the latest technology and seamless third-party integration, enabling customers to use top-tier features. Modernization has increased market competitiveness, leading to greater capture, higher adoption rates, and increased user engagement. Innovative features, such as voice commands, enhance navigation and user experience. Additionally, the app’s offline mode ensures home inspectors can work anywhere without internet connectivity, providing a significant field advantage.
