VAUDIQ is an AI-LLM powered audio and video analysis platform that can analyze conversations to Capture Emotions, to Tag Intelligently and to provide Deeper Data Insights.
Platform - How VAUDIQ Works
Effortlessly turn conversations into valuable insights with Vaudiq. Our AI-powered platform analyzes audio and video interactions in real-time, delivering data-driven intelligence to inform better decision-making across your organization.
- Platform supports multi-industry audio analysis use cases.
- Can ingest audio from any channel – microphone, streaming, storage, of even a RPA into any system.
- Audio preprocessing for higher quality – noise reduction, normalization, format conversion.
- Multi Layered Architecture (Feature Extraction, Synthesis, Insights, LLM), etc.
- Out of the box reporting , plus advanced System integration features.
Industry Solutions – Where all VAUDIQ can help
The Future of Feedback: Transforming Calls into Business Catalysts
Fraud Detection and Prevention
Anomaly Detection:
Monitor for unusual patterns that could indicate fraudulent activities.
Authentication Analysis:
Use audio patterns to detect voice impersonation or fraudulent calls.
Voice Biometrics:
Securely identify customers using unique voiceprints.
Customer Service and Support
Customer Call Analysis:
Evaluate agent performance and identify areas for improvement.
Sentiment Analysis:
Real-time analysis of customer sentiment for immediate issue resolution.
Call Routing Optimization:
Direct calls to agents with the most relevant expertise.
Compliance and Regulation
Call Recording Analysis:
Ensure that all interactions are in line with regulatory requirements.
Keyword Monitoring:
Scan for specific phrases or words that could be compliance red flags.
Automated Compliance Reporting:
Generate reports to maintain a record of compliance-related aspects.
Market Research and Insights
Customer Feedback Analysis:
Extract insights from customer feedback to adapt services.
Earnings Call Analysis:
Gain predictive insights into market trends based on the analysis of earnings calls.
Customer Support and Service
Voice-Enabled Customer Service:
Providing real-time customer support through voice can enhance customer satisfaction.
Issue Resolution:
Quick identification and resolution of issues through voice analysis can improve customer trust and loyalty.
Fraud Detection and Prevention:
Voice Biometrics for Authentication:
Using voiceprints for secure customer authentication can enhance transaction security.
Anomaly Detection: :
Identifying unusual voice patterns can help in preventing fraudulent activities.
Personalized Recommendations
Voice-Based Recommendations:
Offering product suggestions based on voice interactions can make the shopping experience more personalized.
Voice-Enabled Shopping
Voice Search:
Allowing customers to search for products using voice commands can make the shopping experience more convenient and efficient.
Voice-Enabled Carts:
Enabling voice interactions for adding items to shopping carts can streamline the purchasing process.
Proactive Equipment Maintenance
Machine Sound Monitoring:
Keep tabs on equipment sounds to spot irregularities and forecast maintenance requirements.
Vibration Analysis:
Utilize audio analysis in conjunction with vibration data to pinpoint potential machinery issues.
Quality Assurance
Audio Defect Identification:
Scrutinize audio data from manufacturing processes to identify product defects.
Audio-Visual Inspection:
IIntegrate audio cues with visual data for more precise quality evaluation.
Worker Safety Enhancement
Hazard Recognition:
Recognize sounds indicative of potential safety risks within the manufacturing environment.
Real-time Alert Systems:
Activate audio alerts or warnings in real-time for workers in unsafe situations.
Streamlined Inventory Management
Material Movement Monitoring:
Observe audio signals associated with material movement to maintain accurate inventory records.
Low Stock Alert Generation:
Initiate alerts based on audio indications of low stock levels.
Language Learning and Articulation Improvement:
Pronunciation Evaluation:
Assess learners’ speech to offer feedback on accurate pronunciation and fluency.
Accent Refinement:
Assist learners in adjusting their accents to enhance the clarity of their spoken language.
Interactive Learning Experiences
Voice-Powered Learning:
Develop interactive lessons that enable students to ask questions and receive responses from virtual instructors.
Storytelling and Language Practice:
Engage learners in dynamic language practice and storytelling exercises.
Educational Insights
Engagement Assessment:
Gauge student engagement by analyzing interaction patterns during online lessons.
Emotion Analysis:
Observe students’ emotional states during learning activities to provide tailored support.
Language Translation and Cultural Understanding
Language Translation Drills:
Offer language learners exercises that involve translating text and audio across languages.
Cultural Pronunciation and Context:
Instruct learners on the cultural subtleties of pronunciation and language usage.
Emergency Services and Public Safety
911 Call Analysis:
Quick and accurate analysis of emergency calls can save lives by dispatching the right resources in a timely manner.
Anomaly Detection:
Identifying urgency cues in audio can help prioritize critical calls, ensuring immediate action where needed.
Law Enforcement and Security
Audio Surveillance:
Real-time audio analysis can detect suspicious activities, aiding in crime prevention.
Gunshot Detection:
Immediate identification of gunshot sounds can enable faster law enforcement response, potentially saving lives.
Regulatory Compliance and Auditing
Call Recording Review:
Ensuring that all government interactions comply with regulations is crucial for maintaining public trust.
Keyword Monitoring:
Detecting specific phrases or words related to regulatory concerns can help in immediate corrective actions.
Fraud Prevention and Identity Verification
Voice-Based Identity Verification:
Secure and efficient verification of citizens for online services can reduce fraud and streamline processes.
Fraud Detection and Prevention
Voice Biometrics:
Utilizing voiceprints can offer a secure method for customer identification, thereby reducing the risk of fraud.
Anomaly Detection:
Identifying unusual patterns in customer conversations can serve as an early warning system for fraudulent activities.
Loan Application and Processing
Application Verification:
Analyzing conversations during the application process can help verify the information provided by applicants.
Document Verification:
Audio analysis can be used to validate the information against submitted documents, ensuring accuracy.
Customer Interaction Enhancement
Call Quality Analysis:
Evaluating the quality of customer service calls can provide insights for training and quality assurance.
Sentiment Analysis:
Gauging customer sentiment during calls can help improve service quality and customer satisfaction.
Compliance and Regulation
Call Recording Review:
Analyzing recorded calls can help ensure that interactions are compliant with regulatory guidelines and internal policies.
Regulatory Reporting:
Automatically extracting relevant data from calls can streamline the reporting process, helping to meet regulatory requirements.
Consumer Insights and Market Research
Customer Feedback Analysis:
Utilizing audio analysis to evaluate customer calls and feedback can provide invaluable insights into customer preferences and pain points.
Voice of the Customer:
Gathering insights from audio interactions can help shape more effective and targeted marketing strategies.
Brand Monitoring and Reputation Management
Social Media Listening:
Analyzing audio content from social media platforms can help monitor brand mentions and overall sentiment.
Crisis Management:
Real-time audio analysis can detect negative sentiment, allowing for immediate action to manage brand reputation.
Sentiment Analysis
Campaign Sentiment Analysis:
Evaluating audio content can gauge consumer sentiment toward marketing campaigns, helping to refine future strategies.
Content Creation and Optimization
Podcast Analytics:
Analyzing podcast content can provide metrics on listener engagement and sentiment, offering insights for content optimization.
Voice Search Optimization:
Understanding voice search patterns can help in optimizing content for voice-activated searches.
Pricing: VAUDIQ & VAUDIQ Enterprise
VAUDIQ provides a superior audio analysis solution that fits the budget of every business, from startups to large enterprises. We offer flexible pricing packages tailored to your needs.
Basic
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Try for free – 1000 credits
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1 audio minute = 1 credit
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Default speech analysis
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Media Upload from Platform
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Standard reports on audio analysis
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Default Emotion Analysis
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Support – Email, Chat
Premium
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Try for free – 10000 credits
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1 audio minute = 2 credit
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Deep insights & Decisioning Tags
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Free RPA Integration and Automation
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Custom Reports as per Tag/ Action requirements
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Advanced Emotion analysis
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Support – Email, Chat, Call, SLA Ticketing
Custom
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N/A
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Volume pricing
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Custom modeling and insights
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Free RPA Integration and Automation
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Custom Reports & Analytics
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Professional Services and Custom analysis of audio insights
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Tailored Engagement & Support Model
**Please refer Pricing Terms and Conditions for Beta Launch and General Release.
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