Kadel Labs delivers patient engagement platforms, regulatory documentation systems, and digitized clinical workflows for pharma, diagnostics, and healthcare provider organizations, built for compliance and scale.
MedTech & Healthcare Technology
Connecting Patients, Providers & Pharma Data Across the Healthcare Journey.
%
HIPAA Compliance Software
Pre-Built Accelerators
%
Digital Informed-Consent Trails
GxP
Compliance-Aware Builds
GxP
Compliance-Aware Builds
Who We Work With
Built for Pharma, Providers & Diagnostics
We work across the healthcare value chain, from pharma medical affairs teams publishing regulatory dossiers to hospitals digitizing patient consent and engagement.
What We've Built
Solutions Across the Patient & Pharma Journey
Real systems running in production for pharma and healthcare clients, with engagement, documentation, and compliance working together.
💬
WhatsApp End-to-End CRM
Full patient/HCP engagement CRM built on the WhatsApp Business API: appointment reminders, care journeys, medication adherence, and support, with agent-assist and chatbot flows.
WhatsApp BSP
Agent-Assist
Adherence Journeys
📄
Dossier Creation & Publishing
Structured authoring and publishing of regulatory and medical dossiers (CTD/eCTD-aligned) for industry/regulatory submission, with version control and review workflows.
eCTD-Aligned
Version Control
✅
Informed Consent Digitization
Paperless, auditable informed-consent capture for clinical and procedural settings: e-signature, multilingual content, and tamper-evident audit trails.
e-Signature
Audit-Ready
🔔
Patient Engagement Platforms
Omnichannel patient journeys (WhatsApp, SMS, app, IVR): onboarding, reminders, follow-ups, and satisfaction surveys.
Omnichannel
Journeys
🧾
Medical Information & PV Support
Adverse-event intake triage, medical information request logging, and case documentation workflows feeding pharmacovigilance systems.
PV Intake
Case Triage
📋
Clinical Trial Support Systems
Site coordination, e-consent integration, and trial-participant communication tools that reduce administrative load on site staff.
e-Consent
Site Ops
🗃️
Medical Records & Data Abstraction
Structured digitization and abstraction of medical records and lab data for analytics, claims, or research use cases.
Structured Data
Abstraction
📅
️
Telehealth & Remote Monitoring
Video-consult platforms, remote vitals capture integration, and care-team dashboards for chronic-care follow-up.
Telehealth
RPM Integration
📊
️
Field-Force & MSL Content Systems
Content management and approval workflows for medical science liaison and field teams distributing approved materials.
MLR Workflow
Content Approval
Move Faster With Pre-Built IP
Accelerators Built From Real Pharma & Provider Deployments
Pre-configured frameworks that reduce implementation time while keeping consent, audit, and compliance requirements intact.
WhatsApp Patient Journey Kit
Pre-built conversation flows for appointment reminders, adherence nudges, and feedback, configurable by therapy area or service line.
Live in weeks with BSP-approved templates
e-Consent Framework
Reusable consent-capture module with multilingual templates, version-controlled forms, and a tamper-evident audit ledger.
Plugs into existing hospital/clinical systems
Dossier Authoring Templates
Structured authoring templates aligned to common regulatory submission formats, with built-in review and sign-off routing.
Reduces dossier assembly cycle time
Medical Content Approval Engine
Configurable MLR-style review workflow for field-force and marketing content, with full approval audit history.
Faster approve-to-publish turnaround
PV Case Intake Accelerator
Structured intake forms and triage rules for adverse-event and medical-information requests, ready to integrate with case systems.
Standardizes intake across all channels
HIPAA/GDPR-Aware Data Layer
Reusable data architecture patterns for PHI handling, access controls, and encrypted storage across patient-facing systems.
Compliance-by-design from day one
Our Team
Consultants Who Speak Clinical, Regulatory & Patient-Experience Fluently
Our MedTech teams combine healthcare domain knowledge with engineering depth, so privacy, consent, and regulatory nuance are designed in, not bolted on afterward.
Domain
Healthcare & Regulatory Consultants
Clinical workflows, dossier/regulatory formats
Compliance
Privacy & Compliance Specialists
PHI handling, consent audit, data residency
CX
Conversational Design Specialists
WhatsApp/chatbot journeys for patients & HCPs
Engineering
Platform & Integration Architects
EHR/CRM/BSP integrations at scale
How We Run a Pharma/Provider Engagement
Compliance Mapping
Identify consent, PHI, and regulatory constraints
Configure Accelerators
Adapt pre-built engagement & consent modules
Journey & Content Design
Map patient/HCP touchpoints and content needs
Launch & Monitor
Go live with audit trails and adoption tracking
Engagement Models
How We Partner With Pharma & Healthcare Teams
From a single patient-engagement channel to owning your full digital health stack.
Focused Build
Deploy a single solution, whether WhatsApp CRM, e-consent, or dossier publishing, into your existing systems.
- Accelerator-based rollout
- Integration with EHR/CRM/regulatory tools
- Compliance review built into delivery
Most Common
Patient & Pharma Ops Partner
We own engagement, consent, and documentation systems end-to-end as your extended digital health team.
- Full-journey ownership across channels
- Dedicated compliance & QA oversight
- Continuous content/journey optimization
- Regulatory-aware change management
Managed Operations
Ongoing run-and-support for live patient engagement and documentation platforms.
- 24x7 platform monitoring
- Periodic compliance audits
- Scaling support for new therapy areas
Let's Build Your Next Patient or Pharma Solution
From WhatsApp-led patient engagement to dossier publishing and informed-consent digitization, Kadel Labs brings the healthcare domain depth to deliver it compliantly.